Allan Galli Francis

AI Product Manager | Senior Business Analyst | Digital Transformation Leader

AI Product StrategyAPI Integration & ManagementPrompt EngineeringRequirements AnalysisAgile Leadership+4 more

Professional Summary

AI Product Manager with 4+ years driving digital transformation and responsible AI implementation across healthcare, finance, and technology sectors. Expertise in translating complex business requirements into scalable AI solutions, with proven success architecting PII detection platforms achieving 80%+ recall rates and leading cross-functional teams of 25+ stakeholders. Combines technical depth in ML/NLP frameworks (Transformers, SpaCy, LangChain) with strategic product vision, having secured $50K+ in early-stage funding and delivered $150K+ in annual cost savings through intelligent automation. **Core Competencies:** AI Product Strategy | API Integration & Management | Prompt Engineering | Requirements Analysis | Agile Leadership | Data Governance | Ethical AI Implementation | Stakeholder Management | Cloud Architecture (AWS/Azure)

Core Competencies

AI & Data

AI Product StrategyData GovernanceEthical AI Implementation

Product & Strategy

API Integration & ManagementStakeholder Management

Leadership & Process

Prompt EngineeringRequirements AnalysisAgile Leadership

Technical

Cloud Architecture (AWS/Azure)

Technical Expertise

AI/ML Frameworks

TensorFlowPyTorchTransformersSpaCyScikit-learnLangChainMicrosoft Presidio

API & Integration

OpenAIHugging FaceREST APIsRate LimitingCost OptimizationAPI Gateway Design

Cloud & Data

AWS (S3Lambda)Azure (DevOpsAI Services)GCP basicsVector DatabasesRAG Systems

Analytics & BI

Python (PandasNumPy)SQLPower BITableauIBM Cognos TM1Statistical Modeling

Product Management

Agile/Scrum (PSM Certified)JIRAAzure DevOpsRequirements AnalysisUser Stories

Governance

PHIPA ComplianceEthical AIData PrivacyModel Evaluation MetricsRisk Management

Key Achievements

šŸ†

Co-op Student of the Year Nominee (2022)

šŸš€

Secured $50K+ funding for AI startup through validated product-market fit

šŸ’°

Delivered $150K+ annual savings through intelligent automation

šŸ“Š

Achieved 80%+ model recall rates in enterprise PII detection platform

šŸ‘„

Led cross-functional teams of 25+ stakeholders in AI transformation

Ready to Collaborate?

I'm always interested in discussing new opportunities, innovative projects, and ways to drive digital transformation through AI and data-driven solutions.

Professional Experience

7 positions across 7 organizations

Collisio logo

CO-FOUNDER & AI PRODUCT LEAD

Collisio
Toronto, ONā€¢

Key Achievements

  • Architected AI-powered networking platform leveraging LLMs for intelligent matching, securing $50K+ seed funding through validated product-market fit with 80% stakeholder approval (300+ surveyed)
  • Defined comprehensive product roadmap integrating OpenAI APIs, vector databases, and RAG systems for personalized recommendations
  • Established AI governance framework including prompt engineering standards, model evaluation metrics (precision/recall/F1), and ethical AI guidelines
  • Led end-to-end product lifecycle from ideation through MVP launch, managing API rate limits, cost optimization, and scalability requirements
Current Position
RBC Borealis logo

AI PRODUCT MANAGER

RBC Borealis
Toronto, ONā€¢

Key Achievements

  • Architected 'HotSwapPII' evaluation platform comparing 6+ SOTA NLP models (SpaCy, Transformers, GLiNER) for PII detection across 1,300+ documents
  • Implemented comprehensive API integration strategy using Microsoft Presidio, Hugging Face Transformers, and OpenAI for synthetic data generation
  • Established model evaluation framework tracking precision (85%+), recall (80%+), and F1 scores across 15+ entity types
  • Reduced internal model evaluation cycles by 30% through automated benchmarking pipeline and standardized testing protocols
  • Designed prompt engineering workflows for synthetic PII generation, improving test data quality and model training efficiency
Institute for Better Health, Trillium Health Partners logo

SENIOR BUSINESS ANALYST, AI & INNOVATION

Institute for Better Health, Trillium Health Partners
Toronto, ONā€¢

Key Achievements

  • Led AI readiness assessment for Microsoft Copilot rollout to 120+ staff, defining adoption strategy, data governance policies, and success metrics
  • Managed requirements gathering and validation for 3 AI transformation projects involving 30+ partners, utilizing Azure DevOps for agile delivery
  • Architected proof-of-concept for diagnostic automation using ML models, achieving 80% satisfaction in pilot with 100+ participants
  • Established enterprise data governance framework for AI initiatives, ensuring PHIPA compliance and ethical AI principles
  • Directed vendor evaluation of 40+ AI/ML solutions from 34 providers, defining selection criteria based on API capabilities, scalability, and cost
Royal Bank of Canada logo

BUSINESS ANALYST, IT FINANCE & AUTOMATION

Royal Bank of Canada
Toronto, ONā€¢

Key Achievements

  • Designed intelligent automation strategy using Python APIs and IBM Cognos TM1, reducing financial reporting cycles by 80%
  • Implemented predictive analytics for budget forecasting using statistical models, improving accuracy by 25%
  • Built self-service BI platform integrating multiple data sources via APIs, achieving 75% adoption across Finance division
  • Established data quality framework and validation rules for financial systems, ensuring regulatory compliance
  • Created knowledge management system with 200+ training modules, recognized by CFO for transformation impact
Revera Inc. logo

PROJECT COORDINATOR, DIGITAL TRANSFORMATION

Revera Inc.
Mississauga, ONā€¢

Key Achievements

  • Drove large-scale digital migration across 120+ sites, delivering $150K annual savings through process automation
  • Designed real-time BI dashboard tracking KPIs across 100+ locations using API integrations and automated data pipelines
  • Implemented predictive maintenance model for infrastructure optimization, reducing downtime by 30%
  • Established data governance protocols for multi-site operations, ensuring consistent metrics and reporting
Reformulary Group logo

JUNIOR DATA ANALYST

Reformulary Group
Toronto, ONā€¢

Key Achievements

  • Developed predictive models for drug utilization trends using Python (Pandas, NumPy, Scikit-learn), driving 4% subscription growth
  • Built automated ETL pipelines processing 1M+ claims records monthly, improving data quality and reducing processing time by 60%
  • Created statistical forecasting models for 50+ client plans, supporting strategic pricing decisions
Trillium Health Partners logo

TRAINING TECHNOLOGY LEAD & BUSINESS ANALYST

Trillium Health Partners
Mississauga, ONā€¢

Key Achievements

  • Led implementation of enterprise LMS for 12,000+ staff, achieving 90% training completion through automated workflows
  • Developed ML-based resource allocation model using historical training data, optimizing instructor scheduling
  • Built predictive analytics dashboard tracking 600+ training sessions, enabling data-driven capacity planning
  • Automated data integration between EPIC EMR and LMS using APIs, saving 2,000+ hours annually
  • Established change management framework with measurable adoption metrics and continuous improvement processes

Technical Projects

Featured projects showcasing technical expertise and innovation

HotSwapPII - Enterprise PII Detection Platform

Architected comprehensive evaluation platform comparing SOTA NLP models for PII detection and anonymization Implemented multiple detection engines (SpaCy, HuggingFace Transformers, GLiNER) with configurable thresholds Integrated 5+ anonymization methods (redaction, masking, encryption, synthetic generation via OpenAI) Built model evaluation framework with entity-level performance metrics and confusion matrices Designed extensible API architecture supporting custom regex patterns and allow/deny lists

Technologies

PythonStreamlitTransformersSpaCyMicrosoft PresidioOpenAI APILangChain

Education

Master of Management in Artificial Intelligence (MMAI)

Schulich School of Business, York University
2024-2025
GPA: 3.9/4.0

Specialization: Deep Learning, Generative AI, Business Applications of AI, AI Strategy

Bachelor of Science, Health Informatics (Co-op)

University of Waterloo
2018-2023
GPA: 3.7/4.0

Relevant Coursework:

Machine LearningDatabase SystemsStatistical AnalysisProject Management

Certifications

Professional Scrum Master I (PSM I)

Scrum.org

AWS Certified Solutions Architect ā€“ Associate

Microsoft Certified: Azure AI Fundamentals